Shipping policy

Shipping area

Brewora currently ships only to addresses in the contiguous 48 United States. We do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or territories outside the contiguous United States. 

Processing time

Orders are processed and dispatched within 1–2 business days. Processing time excludes weekends and federal holidays.

Delivery time

After dispatch, the estimated delivery window for standard shipping is 3–7 business days. This is an estimate, not a guaranteed delivery date. Carriers are selected from USPS, UPS and FedEx based on destination and parcel weight. Actual delivery may exceed this window due to weather, carrier operations, or delivery conditions at the destination address.

Shipping cost

Standard shipping is free for all eligible orders within the contiguous United States. There is no minimum order threshold, no handling fee, and no fuel surcharge. 

Tracking

A tracking number is sent to the email address used at checkout after dispatch. If tracking has not updated within 3 business days of dispatch, contact info@brewora.my and we will open a carrier inquiry.

Delays, loss and address errors

If a parcel has not arrived after the delivery window, first check the carrier tracking status, then contact us. We open a carrier inquiry within 1–2 business days. If the carrier confirms loss, we will reship or refund at your choice. If an address error is reported before dispatch, we will correct it where possible. If a parcel is returned to Brewora due to an address error, we will contact you to confirm a corrected address and reship once at Brewora’s cost; parcels that cannot be returned due to a buyer-supplied incorrect address are not eligible for refund.

Contact

Brewora, 2500 E Redstone Ave, Crestview, FL 32539, United States
info@brewora.my
+1 251 269 6999
Monday–Friday, 9:00 AM–6:00 PM (CT)